Voco™ Kirkton Park Hunter Valley, An Ihg Hotel Pokolbin, Pokolbin

Unfortunately, my recent stay was quite disappointing compared to my first visit, which was for a wedding. The room was just okay, and I felt the service was chaotic with some staff seemingly unhappy, which dampened the overall experience. On the bright side, the hotel has a beautiful exterior and some of the facilities, like the pizza dinner on the deck, were enjoyable. However, the value for money didn't quite match as I expected more from a place that charges a higher rate.

My experience at the hotel was quite varied. The rooms were clean, comfortable, and featured stunning views of rolling hills and vineyards, making for a peaceful stay. However, the service was hit or miss; while I encountered one staff member who was incredibly helpful, another was quite rude. The location was perfect for accessing wineries, but the dining options were lacking in quality. Overall, it had its highlights but also significant areas needing improvement.

I had a lovely experience at the hotel, particularly enjoying the high tea, which was beautifully presented with a delightful selection of treats. While the atmosphere was charming, the weekend crowd made service a bit slow due to staff shortages. The hotel also offers pet-friendly options, which is a plus, but the breakfast seating could be improved for guests with pets. Overall, it's a great place for a special occasion, but better reservations could enhance the experience.

I had an incredibly delightful experience at the hotel, with a spectacular high tea that truly raised the bar. The location is beautiful and tranquil, and the facilities offer a good range. Unfortunately, some service aspects were lacking, and certain items didn't meet my expectations. Overall, I enjoyed my stay and plan to return, especially to experience the seasonal menu changes.

I recently stayed at this resort, and while the views and location are stunning, several aspects left me wanting more. The service could use some improvement, especially during busy times. The overall experience was marred by lack of information and amenities that fell short of expectations, especially considering the price. However, the ambience was lovely and the staff made a genuine effort to assist.